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Junior Infrastructure Engineer
£45,000 - 45,000
Halian Technology Limited
Abbey Street, Hertford
£45,000 - 45,000
Requirements
Must:
We are looking for someone with approximately 2-3 years of experience in an IT support or junior infrastructure role, such as an IT Support Analyst, Helpdesk Technician, or Junior Systems Administrator. You should have hands-on experience supporting Windows Server environments, including user administration in Active Directory. A solid understanding of fundamental networking concepts (TCP/IP, DNS, DHCP) is essential. Familiarity with virtualization concepts and platforms like VMWare or Microsoft Hyper-V is expected. We appreciate a logical approach to problem-solving and a strong desire to learn and develop new technical skills. Excellent communication and customer service skills are crucial, as you will need to support non-technical users effectively. A BSc/BA in computer science or an equivalent qualification is preferred.
Responsibilities
In this role, you will act as a first and second line of support (L1/L2), responding to, triaging, and resolving IT support tickets for hardware, software, and network issues in a timely manner. You will escalate complex issues to senior engineers when necessary. Additionally, you will assist in performing daily, weekly, and monthly health checks on our servers, systems, and network devices to ensure stability and performance. Handling day-to-day administrative tasks, including managing user accounts in Active Directory, setting up new workstations, and managing access permissions, will be part of your responsibilities. You will support our data backup and recovery procedures by running scheduled jobs, monitoring their completion, and assisting with data restore tests. Lastly, you will help create and maintain clear technical documentation for common procedures, system configurations, and user guides.
Description
The position of Junior Infrastructure Engineer is located in Hertfordshire, with a salary range of £40,000 - £45,000, along with a competitive package. We are excited to bring aboard a proactive and dedicated individual who is eager to contribute to our team's success and grow within our organization.
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The company with most openings is Ocho as they are hiring for 62 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.
The company with most openings is Ocho as they are hiring for 62 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.