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Project and Technical Support Officer

£30,000 - 30,000
HAYS
Victoria Square, Birmingham
£30,000 - 30,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
I am looking for a candidate who is proficient in Microsoft 365 administration and management, including Entra ID and Intune. A solid understanding of Microsoft server technologies such as Hyper-V, Active Directory, Group Policy, DNS, DHCP, iSCSI, WDS, and MDT is essential. Experience with wired and wireless network solutions, particularly HP Aruba and CISCO Meraki, is favorable. Proficiency in supporting and managing MDM solutions, such as Intune and Meraki, is also desirable. Additionally, I need someone with experience in dealing with Windows desktop end-user support.

Technologies

Active Directory
Aruba
Hyper-V
Microsoft 365
Office 365

Responsibilities

In this role, I will require you to provide comprehensive technical support for educational applications, cloud technologies, and network infrastructure, ensuring efficient issue resolution and proactive maintenance. You will manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, keeping all systems updated and functioning optimally. It's important to maintain all technical documentation related to the customer site. You will collaborate with the Project Manager on digital transformation projects, overseeing the planning and implementation phases. As a senior point of reference for service desk colleagues, you will maintain open communication with clients throughout the incident resolution process, striving to deliver the highest quality service and demonstrating a commitment to customer care.

Description

This is a hybrid role, combining work from home with site-based responsibilities, so you will need your own transport, but we will reimburse mileage. We offer an excellent benefits package and flexible hours. If you are interested in this role, I encourage you to apply now with an up-to-date CV or reach out for a confidential discussion about your career.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 922 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Defaqto, ApplianSys, Core-Asset Consulting, Extension Hub, UK Ministry of Defence, RHP, AWE among others, are currently hiring for Support roles in the UK.

The company with most openings is DataAnnotation as they are hiring for 51 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.