Desktop Support - Migration Project

- Assist in establishing the Refresh Clinic for device migration operations. - Move the required quantity of devices from onsite storage to the Refresh Clinic, following instructions from the Contractor Engineer and Site Manager. - Log in to necessary systems using contractor-provided devices, ensuring compliance with technical procedures. - Execute laptop refresh by collecting existing devices from users and distributing new devices as per migration schedules. - Oversee handover and collection processes, ensuring the correct number of devices are exchanged per project guidelines. - Accurately update the Contractor's workflow management system at all relevant migration steps. - Promptly report migration issues to the Contractor Engineer and Site Manager. - Escalate unresolved problems to Post-Migration Support Engineers for further troubleshooting. - Conduct daily manual stock checks and report findings to relevant personnel. - Ensure that collected devices are properly packaged, labelled, and designated for either refurbishment or disposal, following device Designation Rules. - At the end of each day, return all devices and equipment to the onsite storage location. - Perform weekly vehicle checks for migration support operations. - Manage yearly service, MOT, and safety inspections of fleet vehicles. - Coordinate vehicle repairs when required. - Maintain network test equipment, ensuring proper servicing and annual calibration. - Oversee PAT testing records and conduct yearly fire inspections.