Senior Data Centre Engineer

- Provide support for both pre-scheduled and reactive operational workflows at the Data Centre or, as pre-arranged, at other locations. - Plan and optimise the efficient use of Data Centre space and cabinet utilisation in accordance with the Hosting Data Centre Standards. - Prepare quotations in alignment with defined standards and Operational Level Agreements (OLAs). - Mount servers, storage, and network equipment in cabinets, adhering to current Data Centre standards. - Install Data Centre cabling for managed solutions and internal networks, following design documentation and utilising current copper, fibre, and patch panelling standards. - Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. - Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLAs). - Support governance activities by addressing any non-compliance issues and managing them to resolution. - Investigate incidents and faults, identify root causes, and implement appropriate remedies. - Prepare accurate and timely reports as required. - Ensure corrective and repair work complies with current regulations.