Technical Administrator

- Administer, update and maintain the Food Safety & Quality Management System, ensuring all controlled documents and factory paperwork are accurate, current and archived correctly. - Support audit preparation through managing schedules, coordinating internal audits, organising hospitality arrangements and escalating any out-of-specification findings. - Administer technical data including nutritional testing, calibration schedules, micro testing and trending activities, ensuring results are logged, reported and highlighted when required. - Manage the logging, trending and reporting of customer complaints and online reviews, issuing investigations and supporting timely responses. - Support with KPI completion, ensuring both internal and external metrics are accurately compiled and submitted to agreed timelines. - Carry out general office duties including documentation management, ordering equipment, raising purchase orders, reviewing invoices and maintaining accurate records. - Assist in preparing for customer site visits, ensuring information, documentation and samples are ready and professionally presented. - Act as the Technical Team IT SME, supporting with data analysis, system usage and opportunities to improve efficiency. - Support colleagues across the Technical department as required, contributing flexibly to team priorities. - Promote food safety, quality, health, safety and environmental standards through daily actions and behaviours.