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IT Service Desk Analyst
£30,000 - 30,000
Greatwell Homes
Spring Lane 12, Little Irchester + Remote (UK)
£30,000 - 30,000
Requirements
Must:
We are looking for a successful candidate who has:
- Experience working in an IT systems support/administration role.
- A strong customer focus with a friendly and helpful attitude and the ability to work well with others.
- The ability to share IT knowledge and upskill/train colleagues in the use of IT systems and applications.
- Good telephone skills and the capability to provide technical support over various media.
- Resilience and the ability to work to tight deadlines while managing competing priorities in a pressured environment.
- Reliable internet access and the ability to live within commuting distance to the office, as on-site visits may be required at short notice.
Responsibilities
In this role, my responsibilities will include:
- Responding to and logging questions, providing first and second line support for all users on all ICT systems.
- Investigating anomalies with key applications and collaborating with suppliers to identify and resolve issues.
- Ensuring that all new starters are created with the correct security access to the network and applications, as well as deactivating leavers and managing their data before completely removing access.
- Providing advice and user training on system process operations as necessary, including IT induction training for all new starters.
- Collating and maintaining system documentation such as asset registers, license registers, network diagrams, and any documentation created by other IT Services team members.
Description
We are a forward-thinking and progressive housing association that owns and manages around 5,000 homes with a £23 million turnover. Our mission is to partner with customers and communities to shape places people are proud to call home. With housing being a key focus on the public agenda, Greatwell Homes continues to grow. We are excited to invite an experienced IT Service Desk Analyst to join our team, predominantly working from home with weekly office visits. If you have the experience and passion to help us achieve our goals and are proactive with a positive attitude, we would love to hear from you! In return, you will benefit from 25 days of annual leave, a health cash plan (after probation), flexible working options, and the opportunity to join a Social Housing Pension Scheme. Please note that we may close this advert early for the right candidate.
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You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 975 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
Defaqto, u-blox, ApplianSys, Core-Asset Consulting, onebillion, Unisys, Cencora among others, are currently hiring for Business roles in the UK.
The company with most openings is La Fosse as they are hiring for 31 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is La Fosse as they are hiring for 31 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.