3511 IT & Software Developer jobs in the UK
Technical Support and Customer Success Representative
£30,000 - 30,000
Great Lab Technology Ltd
Sankey Street 131, Warrington
£30,000 - 30,000
Requirements
Must:
- Based in the UK
- Prior experience in software support or SaaS environments
- Excellent written and verbal English communication
- Comfortable being on-camera for video tutorials and live demos
- Skilled in using CRMs, support ticket systems, and help desk tools
- Strong problem-solving mindset with a customer-first attitude
- Outgoing, bubbly personality; a people person who makes others feel comfortable
- Bonus: Some understanding of the dental industry or dental lab workflows
- Working US hours for customer support 5.30pm - 1.30 am
- The initial training period will take place from 12.00pm - 8.00pm
Responsibilities
- Deliver world-class technical support to users via Zendesk, Intercom, or similar platforms
- Produce video tutorials and walkthroughs (camera-facing, clear speaking skills essential)
- Host live demos and explain product features with charm and clarity
- Collaborate with the sales and product team to improve user onboarding and training
- Contribute to help center content and knowledge base articles
- Act as a trusted advisor—identify ways to add value and make customers smile
Description
Were building cutting-edge software that powers dental labs and clinics—simplifying operations, supporting growth, and creating joyful user experiences. As we grow our presence across the UK and internationally, were looking for a confident, tech-savvy, and people-loving Technical Support & Sales Rep to join our team to support GreatLabs US client base. We offer a fast-growing, mission-driven company in the dental tech space, with the opportunity to shape a key customer-facing role with autonomy, international travel, and career growth opportunities, all within a friendly, supportive team and hybrid working flexibility.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3511 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Arctic Shores, SwapTix, HM Land Registry, Metropolitan Police, Southern Housing, Companies House, Robert Walters Outsourcing among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.