4553 IT & Software Developer jobs in the UK
2nd Line Support Engineer
£25,000 - 65,000
Grassroots Recruitment Limited
Pepper Road, Macclesfield
£25,000 - 65,000
Requirements
Must:
- Minimum of 3 years experience in a 2nd line IT support or systems support role
- Degree in Computer Science / IT-related discipline or equivalent commercial experience
- Strong knowledge of Windows client and server operating systems
- Experience supporting Microsoft 365, Active Directory and Group Policy Objects
- Understanding of networking fundamentals including VLANs, switching and routing
- Experience with firewalls (ideally Fortinet)
- Familiarity with virtualisation technologies such as Hyper-V
- Exposure to cloud platforms including Azure and/or AWS
- Working knowledge of automation tools such as PowerShell
- Strong communication skills with the ability to explain technical concepts to non-technical users
- Full UK driving licence
- Relevant certifications such as CompTIA A+ or Microsoft Azure Administrator are advantageous
Responsibilities
- Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service
- Manage incidents and service requests through the ITSM ticketing system
- Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals
- Support and maintain core IT infrastructure including servers, cloud platforms and networking components
- Assist with the management of Microsoft 365, Active Directory and Group Policy environments
- Support virtualised infrastructure and cloud services including Azure or AWS
- Maintain accurate documentation of systems, procedures and incident resolutions
- Contribute to security best practice and compliance with standards such as GDPR and ISO 27001
- Participate in an out-of-hours on-call rota to ensure service continuity
Description
We are an award-winning healthcare provider delivering critical NHS services across Greater Manchester. As an employee-owned organisation with a strong social purpose, we combine innovative digital technology with outstanding clinical care to improve outcomes for patients and communities. Our highly capable Digital Technology Services team is looking to strengthen our team with the addition of a skilled IT Support Engineer. We offer a salary of up to £37,000 along with an exceptional benefits package, and we genuinely prioritize culture, values, and employee engagement.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4553 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, Government Communications Headquarters (GCHQ), HM Land Registry, Companies House, FCDO Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.