2250 IT & Software Developer jobs in the UK
Requirements
Must:
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We are seeking candidates who have:
- A minimum of 1 year of experience working in a busy Technical Service Desk role, ideally within a Managed Service Provider (MSP).
- Excellent customer service and communication skills, both verbal and written.
- Their own transport to drive to site for shifts.
- The ability to prioritize tasks in a fast-paced environment.
- Strong teamwork skills and the ability to work independently.
- Great problem-solving skills.
###
Responsibilities
In this role, you will:
- Act as the first point of contact for customers via phone, email, or ticketing system, providing a friendly, quick, and helpful experience.
- Deliver 2nd level support remotely and collaborate effectively with team members.
- Utilize our ticketing system to manage and resolve helpdesk tickets and service requests, ensuring all documentation is maintained accurately.
- Split tickets with multiple issues into separate entries and monitor the progress of tickets to avoid stagnation.
- Use our monitoring and management tools to review the RMM dashboard and implement remediation actions as per our processes.
###
Description
We are looking for someone with a passion for solving problems and challenges, strong listening skills, and a solid understanding of various support tools and technology. Ideal candidates will have a strong knowledge of operating systems, business applications, printing systems, and network systems. Quick and accurate typing skills while engaging on the phone are essential. A deep desire to deliver an exceptional client experience is a must. ### Technical Skills: - Microsoft 365 - Microsoft Azure/Entra & Intune - Microsoft Windows - Desktop and server operating systems - Basic networking concepts - Basic understanding of security concepts ### Benefits: - Competitive salary ranging from £27,000 to £30,000 per annum. - Company pension plan. - Gym membership at our office location. - Free on-site parking. - Access to an Employee Assistance and Wellbeing Program. - 25 days of holiday each year. - High-powered laptop provided. - A proactive approach to ongoing training to help you develop lifelong skills.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2250 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SuperHiring, MastarRec, Masters of Mystery, Medisoft Limited, MITM Search, Alfa AI, PACE Anti-Piracy Europe Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.