3163 IT & Software Developer jobs in the UK
IT Service and Infrastructure Manager
£70,691 - 70,691
Golding Homes
Eglinton Street, Allington
£70,691 - 70,691
Requirements
Must:
- Excellent leadership and team management skills, including training, motivating, and developing a team.
- Strong hands-on experience in an infrastructure or senior technical support role.
- Proven experience acting as 3rd line escalation for complex technical issues.
- Deep understanding of infrastructure, service delivery, and operational IT environments.
- Confidence working directly with live systems and making technical decisions.
- Ability to clearly explain technical issues and solutions to non-technical colleagues.
- Experience managing or improving hybrid or cloud-based environments.
- Demonstrable experience with Backup Solutions and Disaster Recovery, including design, testing, and recovery processes.
- Good understanding of Cyber Security principles, with the ability to respond to, manage, and support the resolution of cyber security incidents.
- Background in service management alongside strong technical delivery.
Desirable:
- Experience working in regulated or service critical environments.
- Awareness of recognised cyber security frameworks and standards such as NIST, ISO/IEC 27001, or NCSC guidance, and how these are applied in an operational IT environment.
Responsibilities
- Acting as the 3rd line escalation point for complex infrastructure and service issues, taking ownership through to resolution.
- Troubleshooting and resolving issues across servers, networks, cloud platforms, and core services.
- Proactively monitoring system performance, availability, and security, addressing issues before they impact users.
- Designing, maintaining, and improving infrastructure to ensure resilience, scalability, and reliability.
- Working directly with suppliers and partners while retaining technical ownership internally.
- Maintaining a strong working understanding of the technologies and platforms we use, including Azure, enabling effective oversight of cloud environments.
- Ensuring high availability and reliability of IT services that support colleagues and business operations.
- Working closely with suppliers and partners to drive cost optimisation, service improvements, and roadmap development, monitoring and managing SLA and KPI performance to ensure value, quality, and reliability of services.
- Identifying recurring issues and driving permanent fixes, not just workarounds.
- Contributing to infrastructure roadmaps and technical improvement initiatives.
- Maintaining accurate technical documentation, standards, and operational runbooks.
- Leading and mentoring Service Delivery, Infrastructure, and Security Analysts.
- Providing technical guidance, coaching, and quality assurance.
- Setting clear expectations and supporting professional development within the team.
Description
We are looking for a technically credible, hands-on Service & Infrastructure Manager to take ownership of our IT infrastructure and service delivery. This role is perfect for someone who enjoys staying close to technology, navigating complex problems, and leading by technical example. You will be joining a dedicated team in Maidstone and will play a pivotal role in ensuring our services are robust, secure, and well managed, all while enjoying the support and encouragement to make impactful technical decisions.
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You can find DevOps salaries in the UK here.
How many DevOps jobs are in the UK?
Currently, there are 3163 DevOps openings. Check also: Cloud jobs, AWS jobs, Azure jobs, GCP jobs, Kubernetes jobs, Docker jobs, Terraform jobs - all with salary brackets.
Is the UK a good place for DevOps?
The UK is one of the best countries to work as a DevOps. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for DevOps jobs in the UK?
SwapTix, Arctic Shores, EG On The Move Ltd, TBG Solutions Ltd, Companies House, FCDO Services, MOD - Defence Digital among others, are currently hiring for DevOps roles in the UK.
The company with most openings is Experis as they are hiring for 105 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.
The company with most openings is Experis as they are hiring for 105 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.