2284 IT & Software Developer jobs in the UK
Applications Support Analyst
£34,828 - 34,828
Golding Homes
Eglinton Street, Allington
£34,828 - 34,828
Requirements
Must:
- A good level of education, to A level or equivalent.
- Previous experience in a support role within an IT or Business Applications environment.
- Familiarity with ticketing systems and IT service management processes.
- Experience with Microsoft Power Platform, or a willingness to learn.
- An understanding of application support and development.
- Knowledge of housing systems and their maintenance.
Responsibilities
- Monitor and respond to application support tickets in a timely manner, providing ongoing support and maintenance for existing applications to ensure reliability and performance.
- Troubleshoot and resolve application-related issues, escalating to senior team members when necessary.
- Perform regular system checks, routine maintenance, updates, and patches to ensure application security and functionality.
- Act as the main point of contact and advocate for the improvement and enhancement of our customer portal.
- Coordinate with Application Support and Development Analysts and the wider IT team to implement updates, ensuring that the portal meets evolving business and customer needs.
- Provide support in the migration and upgrading of existing applications as part of ongoing transformation initiatives.
Description
At Golding Homes, were looking for an Applications Support Analyst to join our IT and Data Function. In this hybrid role, youll be responsible for providing day-to-day support for our applications, such as the Housing Management System. You will focus on resolving business-as-usual support tickets and ensuring the smooth operation of our application landscape, acting as the champion and main point of contact for the ongoing support and improvement of our customer portal. Our Hub, Home, Roam approach allows you to work from wherever suits you best, alongside a central workspace for collaboration. Initially, you will be required to be in the office 5 days a week for the first 6 months, moving to 3 days in the office afterward. Creating an environment that enables our people to thrive is crucial to us. Our Total Reward package goes beyond your salary, designed to support you throughout your working life here, including 28 days of annual leave per year (plus bank holidays), a company pension contribution, life assurance, flexible benefits, and an annual Wellbeing Fund. Please note that we will be shortlisting throughout and reserve the right to close this role early.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2284 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Hero IT Support, British Gas, Medisoft Limited, MastarRec, Bolt Technical, Pixel, Ever Nimble among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.