2401 IT & Software Developer jobs in the UK
Junior IT Support Engineer
£28,000 - 50,500
Global Technology Solutions Ltd
Newbury Road, Eastern England
£28,000 - 50,500
Requirements
Must:
- IT qualifications or basic IT working experience
- Hands-on Microsoft 365 experience (creating accounts, basic admin tasks, Outlook, Teams)
- Good working knowledge of Word and Excel
- Awareness of basic IT security best practices
- Some understanding of backups
- Apple Mac experience (nice to have)
- Clean UK driving licence and access to a suitable car
- Basic understanding of networking, firewalls, Active Directory or Group Policy
- Experience with service desk software or RMM tools (advantageous)
- At least 1 year of commercial IT support experience
- Good communication skills and a positive, customer-focused attitude
Responsibilities
- Providing 1st line technical support over the phone and via remote access tools
- Helping investigate basic hardware, software, and malware issues
- Keeping clear and accurate notes and documentation
- Following standard operating procedures (SOPs)
- Monitoring and updating support tickets
- Assisting with installing and setting up hardware and software
- Supporting users with Microsoft 365 apps, email accounts, and SharePoint
- Helping users set up email on mobile phones and tablets
- Communicating with customers in a clear, friendly, and professional way
Description
We are a friendly, growing IT support team based in St Ives, Cambridgeshire, looking for a Junior IT Support Engineer to join us on a permanent, full-time basis. Our team supports small and medium-sized businesses within about 25 miles of St Ives. We offer a supportive environment where you can learn and develop your skills across a wide range of technologies. Benefits include 20 days holiday plus bank holidays, regular working hours (Monday to Friday, 8:30am to 5:00pm), clear progression opportunities into 2nd or 3rd line roles, onsite parking, free refreshments, ongoing training, and a company pension scheme. If you are enthusiastic and eager to grow in your IT support career, we would love to hear from you!
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2401 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Bluefruit Software Limited, Mas & Pas Limited, Computershare, Eaton, Future Talent Learning, Interface, Dominic Harris Studio among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 85 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 85 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.