4455 IT & Software Developer jobs in the UK
IT Support Engineer
£25,000 - 65,000
Get Staffed Online Recruitment Limited
The Grove 22, Warrington
£25,000 - 65,000
Requirements
Must:
- Previous experience working on an ITIL-based service desk.
- Basic knowledge of Active Directory configuration and administration.
- Understanding of DNS.
- Basic router configuration and support experience (ideally Cisco, Draytek).
- Experience with Windows OS and Windows Server OS.
- Familiarity with Office 365, Microsoft Azure, and Microsoft Intune.
- Experience in schooling or education environments is beneficial.
- Excellent communication and organisational skills.
- Results-driven with a proven track record of achievement.
- Self-motivated, proactive, and resilient under pressure.
- Strong team player.
Responsibilities
- Deliver excellent customer care and support through efficient ticket management.
- Provide 1st and 2nd line fixes via phone and email.
- Resolve incidents and requests, escalating where appropriate.
- Perform ticket triage, prioritising and escalating as required.
- Liaise with third parties and customers regarding incident resolution and requests.
- Manage work queues and prioritise tasks to meet SLAs.
- Assist the Service Desk Supervisor in maintaining high service standards.
- Work productively to achieve and exceed SLAs, KPIs, and profitability targets.
Description
We are a leading Managed Service Provider specialising in IT, cyber security, and communications solutions for SMEs. Due to continued growth, we are looking for an IT Support Engineer to join our team at one of our clients sites in Lowton. We offer a progressive working environment with exposure to new technologies, an internal mentoring system, and genuine opportunities for career progression. We believe in a partnership-focused approach, aligning our services with our clients strategic goals to drive business growth. Our team culture thrives on collaboration and support, complemented by our active Social Committee that organises events, competitions, and charity initiatives. Benefits include 25 days of annual leave, structured training, and a health plan.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4455 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, Collect Solutions Ltd, Government Communications Headquarters (GCHQ), NFU Mutual among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 95 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 95 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.