2341 IT & Software Developer jobs in the UK
Business Central / Microsoft Dynamics Support Engineer
£35,000 - 40,000
Get-Recruited (UK) Ltd
Gladstone Street, Crewe
£35,000 - 40,000
Requirements
Must:
- Demonstrated experience supporting Microsoft Dynamics Business Central in a user-facing role.
- Strong technical troubleshooting ability with excellent problem-solving skills.
- Confident working independently and managing workloads under pressure.
- Highly organized with strong prioritization and multitasking capability.
- Excellent communication skills, both written and verbal, with the ability to translate technical language for non-technical users.
- Strong attention to detail and a commitment to delivering high-quality service.
- Curious, analytical mindset with a desire to continually develop technical knowledge.
Responsibilities
- Provide 1st line IT support across hardware, software, networks, and cloud services.
- Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents.
- Troubleshoot business application issues, integrations, and user errors within BC and connected systems.
- Manage new starter onboarding: account creation, hardware configuration, and access setup.
- Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications.
- Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP).
- Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements.
- Escalate complex technical issues to internal teams or external vendors when needed.
- Maintain accurate technical documentation, knowledge base articles, and support procedures.
- Act as a key liaison for IT suppliers, software providers, and support partners.
- Deliver ad-hoc user training, best-practice guidance, and system walkthroughs.
- Ensure compliance with IT policies, security standards, and internal processes at all times.
Description
We are looking for a proactive, technically confident 1st Line Support Engineer with proven experience supporting Microsoft Dynamics Business Central (BC) to join our highly successful, and rapidly expanding team. This is a key role within our IT function, combining BC application support with 1st line IT service desk responsibilities. You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential. This role would suit someone who thrives in a busy environment, enjoys solving problems, and takes real ownership of their work. If you have experience in roles such as 1st Line Support Engineer, Applications Support Agent, IT Support, or IT Consultant with knowledge of Microsoft Dynamics/Business Central, this opportunity is not to be missed.
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How many IT Support Engineer jobs are in the UK?
Currently, there are 2341 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
ProCheckUp Limited, Deep Sea Electronics Ltd, LendingCrowd, PAAC IT, razorblue Careers, Yorkshire Dental Suite, Internet Assist Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 74 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 74 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.