3103 IT & Software Developer jobs in the UK
Senior Customer Success Specialist
£40,000 - 70,000
Gerrard White
Doric Avenue, Southborough
£40,000 - 70,000
Requirements
Must:
- Proven experience in customer success or account management
- Strong understanding of customer onboarding and training methodologies
- Ability to influence and communicate effectively with senior stakeholders
- Experience in tracking and reporting success metrics such as adoption and satisfaction
- Exceptional presentation and facilitation skills
- Ability to create impactful training resources for diverse audiences
- Strong analytical skills to translate data into actionable insights
- Experience managing multiple enterprise accounts and complex integrations
Technologies
Responsibilities
- Lead smooth and stress-free onboarding for enterprise-level customers
- Design and deliver engaging training experiences, both onsite and virtually
- Partner with customer leaders to drive adoption across teams and regions
- Create scalable training resources that are globally accessible
- Own customer success for a portfolio of enterprise accounts, from adoption to renewal
- Showcase value through strategic success plans and executive business reviews
- Serve as the customers voice internally, influencing product development and improvement
- Track and report success metrics like adoption, renewals, satisfaction, and advocacy
- Transform satisfied customers into advocates through case studies and testimonials
Description
We are looking for a Senior Customer Success Specialist who is passionate about turning customers into champions and delivering measurable outcomes. Our team thrives on building strong partnerships, and you will have the opportunity to shape customer success in our organization. We value strategy, relationships, and the ability to see our customers win, making this a key role in our long-term growth strategy.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3103 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Mas & Pas Limited, Una Watch, FCDO Services, Lloyds Banking Group, OpenWorks Engineering, Ctrl Alt among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.