3403 IT & Software Developer jobs in the UK
IT Support Technician - Newcastle upon Tyne
£50,000 - 90,000
Gem Partnership Ltd
Fernwood Road, Newcastle upon Tyne
£50,000 - 90,000
Requirements
Must:
- Proven experience in an IT support or service desk role.
- Strong knowledge of Windows OS, Microsoft 365, and Active Directory.
- Good understanding of networking basics (DNS, DHCP, VPN, TCP/IP).
- Familiarity with ITSM tools (ServiceNow, Freshservice, etc.).
- Excellent troubleshooting and problem-solving skills.
- Customer-focused with strong communication skills.
Responsibilities
- Act as the first line of support for IT issues via phone, email, and ticketing systems.
- Troubleshoot hardware, software, and network problems, escalating when required.
- Manage user accounts and access rights in Microsoft 365 and Active Directory.
- Configure and support desktops, laptops, and mobile devices.
- Keep tickets updated and resolved in line with SLAs.
- Assist with IT projects, rollouts, and system improvements.
Description
We are a technology company based in Newcastle, experiencing a period of sustained growth backed by a well-funded parent company. We are looking for an IT Support Technician to join our team, offering a salary of £35,000 per annum plus benefits. Our supportive environment prioritizes your personal and professional development, with continuous training and genuine opportunities for career advancement. The role is office-based at our Newcastle HQ and will involve site visits to clients, requiring a driving licence and access to your own vehicle.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3403 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, HM Land Registry, EG On The Move Ltd, Bestway Group, Companies House among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.