IT Technician / Engineer

- I require an excellent understanding of Microsoft Server operating systems, Windows Server, and related applications such as DNS and DHCP. - A strong knowledge of core products, both hardware and software, is essential. - I also seek a basic knowledge of the Apple Mac operating system and device troubleshooting for iPhones, iPads, and other mobile vendors (HTC, Google, Samsung, etc.). - An excellent and friendly attitude when dealing with customers, both on the phone and in person, is a must, along with the ability to explain potentially complicated issues in an understandable way. - Strong writing skills are important, as most of your work will involve written communication with customers (emails, documentation, etc.). - You should demonstrate your ability to work as part of a team to resolve complex issues, but also be capable of performing installations and project work independently when required. - A valid driver's license and access to a vehicle are required. - An aptitude in DIY projects would be considered a plus but not mandatory. - Ideally, you should have 3+ years of previous experience in a similar role.