2576 IT & Software Developer jobs in the UK
IT Helpdesk Manager
£40,000 - 44,000
Future Prospects Group Ltd
Cameron Lane, Newark on Trent
£40,000 - 44,000
Requirements
Must:
- At least 5 years experience in a helpdesk environment.
- Minimum 2 years leadership experience in a technical helpdesk.
- Strong technical knowledge in Microsoft platforms, VOIP systems, and network management.
- Excellent customer service, communication, and problem-solving skills.
- ITIL Foundation certification (or equivalent) preferred.
Responsibilities
- Oversee IT and VOIP support, ensuring all tickets are resolved within SLA timeframes.
- Manage customer escalations, addressing high-priority issues swiftly.
- Develop and motivate a multi-discipline helpdesk team.
- Regularly report on helpdesk performance and implement improvement processes.
- Conduct customer visits (requires full, clean driving licence).
Description
We are helping our client find an IT Helpdesk Manager to lead their multi-discipline helpdesk team in Newark. This role offers a competitive salary of £40,000 - £44,000 per annum plus a car allowance of £560 per month. We provide a collaborative and ambitious environment with excellent prospects for career development and ongoing professional development, including vendor training and industry certifications. You will enjoy a varied, impactful leadership role that promises no two days are the same, along with benefits such as 23 days of holiday plus bank holidays, a discount programme, free flu vaccinations, and free eye tests.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2576 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yellowbrick Data, UKTL, Circuit Mind, Government Communications Headquarters (GCHQ), Dirty Martini Marketing, Wilson Computers LTD., Sage among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 77 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 77 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.