3317 IT & Software Developer jobs in the UK
Remote Support Engineer
£55,000 - 61,000
Forward Assist Recruitment
Sandpits Lane, Beeston + Remote (UK)
£55,000 - 61,000
Requirements
Must:
- Technically proficient on enterprise level security systems, security networks (LANs, WANS, VLANs) and cloud storage systems.
- Experience with supporting CCTV, ACS and VMS.
- Strong understanding of IP networking (TCP/IP, VLANs, VPNs, bandwidth, firewalls).
- Working knowledge of cloud-hosted platforms (Azure, AWS or equivalent).
- Ability to diagnose faults remotely, using logs, alerts and system data.
- Familiarity with Windows and other OS environments.
- Able to diagnose complex problems remotely.
- Security engineering or IT related qualification preferable.
- A minimum of five years experience in a similar role.
- Proven experience of working on enterprise level security systems.
- Knowledge of IT networks and cloud platforms preferred.
Responsibilities
- Monitor health and availability of security systems, networks and cloud services in line with any contract requirements, proactively identifying faults via system alerts, dashboards and analytics and taking appropriate actions.
- Remotely investigate system faults, resolving where possible or liaising and supporting the field-based engineers where onsite intervention is needed.
- Undertake remote planned preventative maintenance.
- Log, prioritise and manage incidents in line with contract SLAs (i.e. S1–S4).
- Manage users, permissions, devices and data flows.
- Track fault ownership through to full resolution.
- Review system health and assets, checking software and firmware versions are suitable, products are supported and compliant, and security firewalls and networks are resilient.
- Support the On-Vehicle and Security installation teams with remote configurations, system commissioning and technical product support.
Description
We are an Independent Security Systems Integrator with expertise built over four decades, delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. We offer a competitive salary of £55,000 plus a £6,000 car allowance. This remote role involves providing critical support to our field-based teams while ensuring maximum system uptime and rapid fault resolution.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3317 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Bluefruit Software Limited, City of Lincoln Council, Unum Group, EG Group, Ishida Europe Ltd, RevOps Automated, Counter Terrorism Policing among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.