Applications and Systems Analyst

- Support and enhance enterprise applications, ensuring stability, performance, and alignment with business requirements - Provide daily support for EMEAA ERP systems, including EFACS8, Sage 300, Sage 200, and Fourth Shift - Support system stability, issue resolution, and business continuity across core applications - Participate in an out-of-hours support rota to meet business requirements when needed - Support proof-of-concept activity, feasibility studies, and the evaluation of third-party software and vendors - Contribute to end-to-end system and process design, integration requirements, and technical specifications - Support both small and large-scale projects, tracking progress, escalating risks, and resolving issues that impact delivery - Apply IT governance processes to ensure robust project definition, controls, and delivery standards - Proactively understand business processes, drivers, and measures of success across functions - Translate business requirements into technical and operational solutions - Provide risk analysis and mitigation options for proposed solutions - Influence project scope and solution definition through strong communication and internal consulting skills - Identify opportunities to improve business processes and system efficiency - Support the development of performance metrics across IT and business teams - Participate in work prioritisation, estimation, and roadmap planning