1967 IT & Software Developer jobs in the UK
IT Service Delivery Manager - Cardiff
£30,000 - 40,000
Focus Resourcing
Pentland Close, Cardiff
£30,000 - 40,000
Requirements
Must:
We are looking for a dynamic IT Service Delivery Manager with proven experience in IT Managed Services. A strong understanding of IT Service Management (ITSM) and ITIL best practices is essential. You should also have experience in customer-facing leadership roles, with an analytical and data-driven approach to problem-solving and improvement. Excellent communication skills and confidence when working with senior stakeholders are crucial. We value resilience, adaptability, and the ability to thrive in a fast-paced environment.
Responsibilities
In this role, you will be the main point of contact for our customers, building trusted relationships and championing their needs. Your responsibilities will include managing contracts and SLAs, reviewing performance, and ensuring compliance. You will lead major incidents by coordinating technical teams and keeping customers informed. Collaboration with senior stakeholders to discuss service performance, priorities, and improvement plans will be key. You will use data and analytics to identify trends and drive service improvements, lead and support continuous service improvement initiatives focusing on efficiency and innovation, and ensure compliance with ISO standards (ISO 27001, ISO 20000) and GDPR. Additionally, you will oversee the smooth onboarding and transition processes for new customers.
Description
We offer a competitive salary ranging from £30,000 to £40,000, depending on experience, with room for negotiation. Our comprehensive benefits package includes Private Medical Insurance through BUPA, a company pension scheme, group income protection, 23 days of holiday plus bank holidays, life cover (4 times your basic salary), free on-site parking, an excellent reward and recognition scheme, and genuine opportunities for professional growth and development within our organization, along with discounted gym membership. This is an exciting opportunity to join a highly successful organization in the next stage of our continued growth. If this role sounds like a fit for you, we would love to hear from you!
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You can find IT Manager salaries in the UK here.
How many IT Manager jobs are in the UK?
Currently, there are 1967 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
MastarRec, Commsworld, OneTouchServices, Healthy Careers, Ever Nimble, BAE Systems, Upland Systems Ltd among others, are currently hiring for Manager roles in the UK.
The company with most openings is Hays Technology as they are hiring for 53 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Hays Technology as they are hiring for 53 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.