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3rd Line Service Desk Engineer
£30,000 - 35,000
Focus Resourcing
Pentland Close, Cardiff
£30,000 - 35,000
Requirements
Must:
We are looking for candidates who meet the following criteria:
- A Bachelor's degree in computer science, Information Technology, or a related field.
- AZ-104: Microsoft Azure Administrator certification.
- A minimum of 5 years of experience in a similar role.
- Strong knowledge of infrastructure and security management.
- Experience with Azure, AWS, Intune, and Manage Engine (Endpoint Central, Applications Manager).
- Excellent problem-solving and communication skills.
- Proficiency in managing virtual machines, network devices, and security systems.
- The ability to handle complex technical issues and provide advanced support.
- Strong analytical and reporting skills.
Responsibilities
In this role, your key responsibilities will include:
- Maintaining and supporting Microsoft Infrastructure, including Entra ID, Azure, VMs, and hosted services, while ensuring compliance with Cyber Essentials through timely patching and monitoring.
- Overseeing Endpoint Management involving MDM/Intune, Apple Business Manager, and Manage Engine, managing Autopilot deployments, and enforcing security baselines.
- Developing PowerShell scripts to streamline operations and enhance efficiency.
- Ensuring smooth backup operations, conducting regular recovery tests, and managing incident response for Backup & Disaster Recovery.
- Proactively monitoring and improving infrastructure, participating in technical projects, and engaging in monthly client meetings for Upgrades & Improvements.
- Handling service desk tickets, diagnosing issues, escalating when necessary, and contributing to knowledge base development.
Description
We are offering a permanent position for an experienced 3rd Line Service Desk Engineer to join our team. The role is hybrid, allowing you to work between our Head Office in Cardiff, from home, and at client sites primarily located in London. The salary for this position ranges from £30,000 to £35,000, depending on your experience. Additionally, we provide an excellent benefits package that includes: - Private Healthcare Package through BUPA. - Death in Service (4 x salary). - Group Income Protection. - 23 days of holiday per year plus bank holidays. - First-class reward and recognition initiatives. - Discounted gym membership. We look forward to welcoming you to our team!
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You can find DevOps salaries in the UK here.
How many DevOps jobs are in the UK?
Currently, there are 2153 DevOps openings. Check also: Cloud jobs, AWS jobs, Azure jobs, GCP jobs, Kubernetes jobs, Docker jobs, Terraform jobs - all with salary brackets.
Is the UK a good place for DevOps?
The UK is one of the best countries to work as a DevOps. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for DevOps jobs in the UK?
Mark1 IT Solutions Ltd, Workflo Solutions, BTL IT Solutions Ltd., PayItMonthly Ltd, Origin, Access4, Paratech Coating UK ltd among others, are currently hiring for DevOps roles in the UK.
The company with most openings is Experis as they are hiring for 54 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.
The company with most openings is Experis as they are hiring for 54 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.