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IT Support Engineer
£27,000 - 30,000
First Recruitment Services
Church Walk 94, Burgess Hill
£27,000 - 30,000
Requirements
Must:
- Basic Active Directory / M365 knowledge.
- Good experience of providing technical IT support.
- Experience within 1st line IT support / helpdesk.
Responsibilities
- Act as the point of contact for phone calls and emails from clients regarding IT issues and queries.
- Receive, log, and manage requests from clients via telephone and email.
- Handle Microsoft 365 Administration and maintenance.
- Troubleshoot IT-related problems on both software and hardware.
- Address network issues and provide solutions.
- Log all requests on the call logging system.
- Take ownership of user problems and follow up on the status of issues, ensuring timely communication of progress.
- Maintain a high degree of customer service for all support queries.
- Create user accounts and reset passwords as needed.
- Provide onsite customer support when required.
- Arrange for external technical support with third parties if issues cannot be resolved in-house.
Description
We are excited to welcome a new Support Engineer to our highly reputable IT support client, located in modern offices in Burgess Hill. This full-time role (Monday to Friday, 9:00 am - 5:30 pm) presents a rare opportunity to join a fantastic business and work within an excellent team. Our company provides IT support and services for a diverse range of clients and technologies. We offer a competitive salary ranging from £27,000 to £30,000 per year, along with good company benefits. There is plenty of free street parking near the office, which is conveniently situated within walking distance of the nearest mainline railway station and close to bus links. This is an outstanding opportunity for those looking to utilize their skills and experience within an IT support or helpdesk role, becoming a key part of our friendly and busy team. If you believe you're a good fit for this role, please apply now! We look forward to reviewing your application.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2570 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Mas & Pas Limited, NTT Data UK, Street Group, FCDO Services, Core-Asset Consulting, ApplianSys among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 74 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 74 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.