3339 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven ability to resolve common end user issues across Windows/macOS, Microsoft 365, Dropbox, and networking basics with clear, empathetic communication
- Practical experience applying Multi-Factor Authentication (MFA), hardening mail & collaboration tools, and keeping endpoints protected and compliant
- Hands-on experience with Intune/Windows Update for Business (or similar), monitoring compliance and remediating failed updates
- Good verbal and written communication skills, comfortable engaging with all staff types
- Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from diverse backgrounds
- Experience in a range of systems and software, including Microsoft Intune, Microsoft Entra ID, Microsoft Defender suite, basic scripting/automation (PowerShell) for routine tasks (desirable)
- Understanding of ITIL-aligned service management and change control (desirable)
Technologies
AI
ChatGPT
Firewall
ITIL
Microsoft 365
Microsoft Intune
Responsibilities
- Deliver first- and second-line helpdesk support via the helpdesk, walk-ups, and remote assistance; triage, resolve, and escalate incidents and requests within agreed SLAs
- Ensure all calls are logged and tracked via the helpdesk system
- Maintain end-user devices (hardware and software) to the highest standards with minimal disruption
- Provide general Venue IT support, including setup for rooms and events with IT/AV basics
- Complete relevant cyber security actions and checklists aligned with organisational policies
- Monitor Microsoft Secure Score and recommend improvements while tracking actions
- Undertake device patching & update management applying the organisations patching schedule
- Keep accurate records for device inventory, ownership, lifecycle state, and configuration profiles
- Provide friendly coaching on IT usage and promote cyber security awareness
- Engage actively with the organisations vision regarding equality and inclusion
- Contribute to training and development activities, supporting training programmes on site and off site
Description
At Factory International, we are dedicated to building a talented, diverse team from all backgrounds and skillsets. Located in Manchester, we provide a supportive and inclusive environment with flexible working options. We offer a comprehensive benefits package including 25 days of annual leave plus public holidays, matched pension contributions, access to travel and cycle schemes, and employee development opportunities. We emphasize personal development through training programs and provide a Staff Development Fund for employees after probation.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3339 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Bluefruit Software Limited, City of Lincoln Council, EG Group, Counter Terrorism Policing, RevOps Automated, Ishida Europe Ltd, Unum Group among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 81 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 81 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.