4503 IT & Software Developer jobs in the UK
Requirements
Must:
- Experience working in an application support, service desk, production support, or similar operational role within Insurance.
- Strong SQL querying skills and ability to analyse data issues (comfortable reading, writing, and troubleshooting SQL).
- Exposure to scripting or programming logic (e.g., Python, VBA, JSON, XML, or similar), with a practical, problem-solving mindset—not full-time development.
- Ability to investigate technical and business issues logically, identify root causes, and drive resolutions.
- Understanding of core insurance concepts such as policy administration, risk writing, and underwriting workflows.
- Comfortable in unstructured, high-demand environments (BAU + change).
- Quick learner, able to adapt to new systems and processes (e.g., Saberfish-RiskWrite).
Responsibilities
- Provide day-to-day support for internal insurance applications, particularly policy administration and risk-writing platforms.
- Investigate incidents, analyse root causes, and resolve issues using strong SQL or light programming/scripting skills.
- Monitor system performance and troubleshoot data, workflow, and integration problems.
- Partner with technical teams to escalate or triage more complex issues where required.
- Work directly with underwriters, operations, and business stakeholders to understand problems, gather evolving requirements, and provide guidance on system usage.
- Translate business issues into structured technical insights for engineering teams.
- Support backlog management and prioritisation in a continuous-delivery environment.
- Contribute to repeatable change initiatives across policy, risk, and administration workflows.
- Produce clear, reusable support documentation, process flows, issue logs, and knowledge-base content.
- Document functional behaviour, troubleshooting steps, and system interactions to improve support efficiency.
- Act as a bridge between end users and technical teams, ensuring clear and efficient communication.
Description
We are FDM, a business and technology consultancy, and one of the UKs leading employers, committed to recruiting the brightest talent to develop the innovators of tomorrow. With centres across Europe, North America, and Asia-Pacific, our global workforce consists of over 3,500 consultants. FDM has experienced significant growth and is recognized as an award-winning employer, proudly listed on the FTSE4Good Index. We value diversity and inclusion, ensuring all qualified applicants are considered fairly. By joining us, you will benefit from career coaching, mentoring, and opportunities for international assignments, as well as options to re-skill for a dynamic career path in technology and business change. We also offer a workplace pension and annual leave.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4503 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Collect Solutions Ltd, Arctic Shores, Roke Manor Research Limited, Government Communications Headquarters (GCHQ), NFU Mutual, Metropolitan Police among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.