SharePoint Engineer

- Work closely with Squad Leads, Business Engagement Leads, and Stakeholders to translate requirements into deliverable work packages - Adapt plans based on the prioritisation of demand - Investigate, define, and resolve complex issues, assisting in multiple areas of IT processes, services, and projects - Communicate and present information to both technical and non-technical audiences - Influence customers and participate in activities within your area of expertise - Make decisions impacting the success of projects and team objectives - Collaborate regularly with team members, users, and customers to ensure user needs are met - Plan, schedule, and monitor work to meet time and quality targets - Support Enterprise SharePoint across the UK & RoW under the guidance of the SharePoint Squad Lead and Technical Lead - Maintain close working relationships between the EIT SharePoint Product team and its stakeholders - Capture requirements for Business as Usual improvements to SharePoint deployments and develop innovative solutions - Attend workshops with key stakeholders, provide demos, and gather feedback - Contribute to discussions on breaking down requests and delivering value early and often - Support project teams in upgrading SharePoint to future versions and migrate content efficiently - Utilise methods, tools, and techniques, selecting appropriately from predictive or adaptive approaches - Manage resolutions, corrective actions, and disseminate relevant information to measure stakeholder management effectiveness - Design, develop, customise, and maintain learning materials and resources for agreed outcomes