3059 IT & Software Developer jobs in the UK
Requirements
Must:
- Strong analytical and data interpretation skills
- Strong customer focus with excellent verbal and written communication skills
- Proficiency with Excel and BI/reporting tools (Power BI, Tableau or similar)
- Strong analytical ability, with experience interpreting data and using KPIs to drive improvements
- Knowledge of Lean, Six Sigma, or other continuous improvement methodologies (desirable)
- Confident communicator with strong presentation skills
- Exceptional attention to detail and a high standard of data accuracy
- Ability to manage multiple data streams and meet deadlines
- Highly organised, adaptable, and accountable
Responsibilities
- Collect, consolidate, and manage KPI data from internal systems, external partners, and customers
- Validate all incoming data to ensure accuracy, completeness, and consistency
- Analyse trends, performance gaps, and operational drivers, collaborating with the wider Business Performance team to provide meaningful insights
- Create high-quality dashboards, reports, and visual presentations for customer and internal use
- Work closely with the Customer Service Managers to monitor customer feedback, resolve performance gaps, and enhance the overall customer experience
- Present KPI results during regular customer business reviews
- Build and maintain strong customer relationships, supporting satisfaction and identifying opportunities for added value
- Maintain documentation of data sources, methodologies, and reporting standards
- Work closely with cross-functional teams (Operations, Customer Service, IT, etc.) to enhance data quality and KPI tracking
- Contribute to continuous improvement initiatives through measurement and performance insights
Description
We are looking for a Customer Performance Analyst who will play a key role in capturing, validating, and interpreting internal and external performance data. This position is essential in transforming complex information into clear and accurate reports, dashboards, and customer-ready presentations. By acting as a data specialist and client liaison, you will support operational improvement and help strengthen customer relationships through high-quality insights and regular engagement. We offer a collaborative team environment where you can drive value for our customers, and you will have opportunities to contribute to continuous improvement initiatives in our organization.
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You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 3059 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
The Scouts Association, Mas & Pas Limited, OpenWorks Engineering, FCDO Services, Advanced IT Services, City of Wolverhampton College, B&Q among others, are currently hiring for Business roles in the UK.
The company with most openings is Experis as they are hiring for 101 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Experis as they are hiring for 101 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.