IT Support

In this role, you will oversee day-to-day IT support across our business, ensuring secure system configuration and effective user support. You will lead the implementation and ongoing compliance with the UK Cyber Essentials scheme. It will be your responsibility to maintain a secure IT infrastructure that supports both in-house and cloud systems, ensuring the protection of customer data and operational technology in line with government and energy sector standards. You will manage and maintain hardware and software asset registers, oversee device hardening, firewall configuration, endpoint protection, and patch management. Additionally, you will coordinate internal readiness for Cyber Essentials assessments and liaise with external assessors. Developing and enforcing cybersecurity policies, processes, and end-user awareness training is also a vital part of your responsibilities. You will monitor access controls and ensure least-privilege principles are applied consistently.