Junior IT Trainer

- Support the delivery of IT systems training to new starters and existing staff. - Assist with graduate and induction training programmes, particularly the IT systems elements. - Deliver training sessions using existing materials, with increasing responsibility over time. - Provide 1:1 or small group refresher training under guidance where additional support is required. - Observe and co-facilitate training sessions to build confidence and delivery skills. - Assist in the creation and updating of training materials, including guides, walkthroughs, videos, and quick reference documents. - Support the development of engaging eLearning content using existing templates and tools. - Review and update materials to reflect system changes, upgrades, or process updates. - Ensure learning resources are clear, accurate, and user-focused. - Work closely with the Digital Learning Manager and IT Trainer to understand training priorities and upcoming system changes. - Liaise with IT and other teams to build understanding of firm systems and processes. - Gather learner feedback following training sessions and support evaluation activity. - Maintain accurate training records, attendance, and compliance within the Learning Management System (LMS). - Participate in regular development conversations, training, and mentoring to build training capability and technical knowledge.