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IT Support Analyst (2nd Line), SC Cleared
£39,000 - 44,200
Experis UK
Plymouth Road 3, Plymouth
£39,000 - 44,200
Requirements
Must:
- Previous experience in IT support, deployment, or refresh projects.
- Strong attention to detail and ability to follow strict processes.
- Good communication and reporting skills.
- Ability to work independently and within a team.
- Physically able to move equipment between locations safely.
Responsibilities
- Transport devices as instructed by the Contractor Engineer and Site Manager between onsite storage and the Refresh Clinic.
- Login to systems using contractor-provided devices under guidance and supervision.
- Perform hands-on laptop refresh activities following the defined project processes.
- Collect legacy devices from users and issue new devices based on the migration schedule.
- Ensure accurate device tracking - handover and collect the correct number of units daily.
- Update all steps in the Contractor's workflow management system with precision.
- Promptly report migration issues and escalate unresolved problems to Post Migration Support Engineers.
- Carry out daily manual stock checks and communicate findings to site leadership.
- Prepare collected devices for return - package using original boxes, label per Designation Rules ('Disposal' or 'Refurbishment').
- Secure all devices and equipment in onsite storage at the end of each day.
Description
Join our fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the efficient delivery and refresh of end-user devices in line with a major technology rollout. This is an onsite, contract-based position with an immediate start. Candidates must possess SC Clearance to be eligible for this role.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1111 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Unisys, onebillion, Core-Asset Consulting, ApplianSys, Defaqto, u-blox, First 4 Recruitment LTD among others, are currently hiring for Support roles in the UK.
The company with most openings is DataAnnotation as they are hiring for 45 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is DataAnnotation as they are hiring for 45 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.