Senior Product Manager

- Assist the Principal Product Manager in managing the Customer Product Pillar, shaping strategy, maintaining momentum, and achieving goals. - Collaborate with your team to deliver and execute product features, defining requirements in a high-velocity culture. - Work with data analysts to assess the impact of changes on customer and business outcomes, sharing insights back with the team. - Collaborate with senior leadership and product teams to define the product vision and strategy. - Ensure product OKRs (L1) are met and contribute to the broader product strategy and company-level OKRs (L0). - Liaise with senior stakeholders in Design and Technology to promote consistency and adherence to product principles. - Aggregate individual product metrics and OKRs (L2) to represent value stream progress against goals and strategic vision. - Support product teams with launch strategy, marketing, budgeting, and resource allocation as needed. - Train, upskill, and oversee the development plans of Product Managers. - Provide deep expertise and understanding of the product ecosystem, industry trends, competitors, and customer needs. - Focus on streamlining processes and improving efficiency throughout the product lifecycle. - Facilitate continuous discovery and delivery, ensuring new ideas are challenged, tested, and validated. - Manage reporting and expectations across the business to maintain alignment with product direction and progress. - Responsible for managing budget, risk assessment, marketing, product launches, and maintenance throughout the product lifecycle.