2914 IT & Software Developer jobs in the UK
Helpdesk Analyst
£25,000 - 29,000
Everyday People Financial Solutions
George Square 38, Glasgow + Remote (UK)
£25,000 - 29,000
Requirements
Must:
- At least 1 year of experience in a similar IT support role
- Hands-on experience with Active Directory user administration
- Working knowledge of Microsoft 365 user and licence management
- Highly organised with the ability to prioritise multiple support requests
- Strong problem-solving and troubleshooting skills
- Clear and professional communication, both verbally and in writing
- Ability to work independently and show initiative when resolving issues
- Formal IT or vendor certified qualification (e.g., HND, Microsoft, Cisco) is desirable but not essential
Responsibilities
- Log, prioritise, and manage support tickets through the helpdesk system
- Provide first-line technical support to users both remotely and on-site
- Troubleshoot IT issues aiming for first-time resolution where possible
- Deploy, configure, and maintain endpoint hardware and software
- Support user onboarding, including account creation and access setup
- Manage user accounts within Active Directory and Microsoft 365
- Maintain accurate IT asset and licence records
- Escalate unresolved issues to 2nd or 3rd line support teams
- Work with third-party suppliers when external support is required
- Provide clear updates and guidance to users throughout the support process
Description
We are seeking a dedicated Help Desk Analyst to provide comprehensive technical support within our organisation on a 12-month fixed-term contract. This role offers an excellent opportunity for individuals with a strong foundation in computer networking, operating systems, and customer service to develop their careers in a dynamic environment. We specialise in supporting customers on behalf of trusted brands, typically when they fall into arrears, and we are committed to delivering ethical, responsible, and customer-focused solutions. Located in Edmonton, Alberta, we offer benefits such as a company pension, employee discounts, life insurance, and more. If youre looking to build a career while genuinely helping people, we would love to hear from you.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2914 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, Collect Solutions Ltd, NFU Mutual, Government Communications Headquarters (GCHQ) among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 96 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 96 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.