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1st Line Support Engineer
£28,000 - 32,000
Euro-Projects Recruitment Ltd
Middleton Road 124, London
£28,000 - 32,000
Requirements
Must:
We are looking for an ambitious 1st Line Support Engineer with around 2 years of experience in a similar role such as Service Desk Engineer or Helpdesk Analyst. You should have strong knowledge of Microsoft 365, Active Directory, and ticketing tools. It's essential to be confident in supporting both Windows and Mac environments. Excellent communication and customer service skills are a must, along with a willingness to learn and progress. We encourage candidates interested in achieving Microsoft Endpoint Administrator Associate or Administrator Expert certifications.
Responsibilities
As a 1st Line Support Engineer, you will be the first point of contact for all IT issues, including password resets, software troubleshooting, and hands-on support for laptops and networks. You will log and resolve tickets quickly and accurately using our helpdesk system. Your role will encompass providing hardware, software, and network troubleshooting for end-users, supporting Microsoft 365 and Active Directory administration, and installing and configuring new equipment and applications. Additionally, you will be responsible for maintaining clear documentation and updating knowledge bases while delivering professional onsite and remote support across various London offices.
Description
By joining us as a 1st Line Support Engineer, you will have a clear pathway for progression into 2nd Line Support and beyond. You will gain exposure to diverse technologies and client environments throughout London, while receiving backing from a supportive technical team with Microsoft training provided. We offer a competitive salary of up to £32,000, along with additional benefits and funding for certifications. We look forward to welcoming you to our growing technology business!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2731 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
BAE Systems, TCMM Shutter Group Ltd, Netbuilder, magic42 Limited, GeekingITSimple, Mission Produce UK, Yorkshire Dental Suite among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 85 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 85 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.