2267 IT & Software Developer jobs in the UK
Technical Support Engineer - Belfast
£80,000 - 90,000
Enso Recruitment
Glengall Street 10, Belfast
£80,000 - 90,000
Requirements
Must:
- Degree level education in a relevant discipline or equivalent experience
- 4+ years experience in a support or development environment involving significant DevOps and/or Support responsibilities
- Experienced in at least one of the main cloud technologies (AWS, Azure, RedHat, GCP, IBM Cloud)
- Experience of building and implementing CI/CD pipelines
- Strong working knowledge of Linux
- Experience using Jira Service Management (JSM) to manage incidents, requests, and change processes
- Previous experience of Support tools and Service Desks
- An understanding or experience of high availability, business continuity and disaster recovery solutions in the cloud
Responsibilities
- Create/identify Support SLAs
- Identify Support requirements relating to defined SLAs
- Become familiar with the operations and deployments of the products
- Plan and execute on Issue and Support priorities
- Handle customer incidents as per the defined processes
- Design, build, source systems, tools, and processes to meet Support needs
- Outline and define Support requirements for Delivery and Operations
- Work with agile development processes and take ownership for aspects of Support requirements by putting appropriate methods and tools in place
- Troubleshoot configuration, environmental and software issues and help identify solutions to restore customer service
- Work with our support tools in helping triage and address issues raised
- Advocate for additional tooling or processes with a view to optimisation and improvement
Description
We, at Enso Recruitment, are excited to partner with one of Northern Irelands most successful software teams during this period of rapid growth. We are looking for a Technical Support Engineer who will play a vital role in bridging our customer and development teams, ensuring first-class customer support in an agile environment. We offer a competitive salary, share options, a pension plan, private medical insurance, and free car parking. Join our dynamic team and be part of our continued success!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2267 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, Department for Work and Pensions (DWP), Roke Manor Research Limited, Accenture, NTT Data UK, Alliance Automotive UK Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.