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IT Support Specialist with AI Expertise
£55,000 - 55,000
Endress + Hauser Limited
Floats Road, Manchester
£55,000 - 55,000
Requirements
Must:
- Solid experience in IT support (2nd line or higher).
- Hands-on experience with AI tools, scripting, or automation platforms (e.g., Power Automate, Python, Chatbots).
- Proficiency in Microsoft 365 tools and administration.
- Strong analytical mindset with the ability to diagnose and resolve complex technical issues.
- Excellent communication and interpersonal skills; a genuine desire to help people and make technology accessible.
Responsibilities
- I will provide 2nd line IT support to our Manchester office and remote teams, ensuring smooth day-to-day operations.
- I will leverage my AI and automation skills to streamline support processes and enhance user experience.
- I will troubleshoot and resolve issues across Office 365, Windows environments, and enterprise applications.
- I will collaborate with global IT teams to analyze and improve system performance and user satisfaction.
- I will identify patterns in support requests and use data-driven insights to proactively solve recurring problems.
Description
At EndressHauser, we are not just a global leader in process automation; we are a community of innovators, problem-solvers, and forward-thinkers. We are looking for a dynamic IT Support Specialist with a passion for AI, a knack for user support, and a drive to make technology work smarter for everyone. We view this role as a key stepping stone toward senior leadership within our organization. The successful candidate will not only contribute to our current digital initiatives but will also play a pivotal role in shaping the long-term strategy and direction of our digital transformation journey. This position offers a unique opportunity to grow into a strategic leadership role, influencing how we harness technology to drive innovation, efficiency, and impact across the business. We are proud of being a family-owned company that is an international leader in measurement instrumentation, employing over 15,000 people worldwide while maintaining a close-knit working environment. There are always two sides to working with us – the professional and the personal, which together create a more rewarding career day in and day out. The salary for this position ranges from £45,000 to £55,000, along with bonuses and excellent benefits including training facilities, flexible working arrangements, family social events, an excellent pension scheme, increased annual leave with length of service, a free onsite car park, and a subsidized onsite restaurant.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1116 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Unisys, onebillion, Core-Asset Consulting, ApplianSys, Defaqto, u-blox, SpaMedica among others, are currently hiring for Support roles in the UK.
The company with most openings is DataAnnotation as they are hiring for 45 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is DataAnnotation as they are hiring for 45 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.