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Endress + Hauser Limited jobs

IT Support Specialist with AI Expertise

£55,000 - 55,000
Endress + Hauser Limited
Floats Road, Manchester
£55,000 - 55,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Solid experience in IT support (2nd line or higher). - Hands-on experience with AI tools, scripting, or automation platforms (e.g., Power Automate, Python, Chatbots). - Proficiency in Microsoft 365 tools and administration. - Strong analytical mindset with the ability to diagnose and resolve complex technical issues. - Excellent communication and interpersonal skills; a genuine desire to help people and make technology accessible.

Technologies

AI
Microsoft 365
Office 365

Responsibilities

- I will provide 2nd line IT support to our Manchester office and remote teams, ensuring smooth day-to-day operations. - I will leverage my AI and automation skills to streamline support processes and enhance user experience. - I will troubleshoot and resolve issues across Office 365, Windows environments, and enterprise applications. - I will collaborate with global IT teams to analyze and improve system performance and user satisfaction. - I will identify patterns in support requests and use data-driven insights to proactively solve recurring problems.

Description


At EndressHauser, we are not just a global leader in process automation; we are a community of innovators, problem-solvers, and forward-thinkers. We are looking for a dynamic IT Support Specialist with a passion for AI, a knack for user support, and a drive to make technology work smarter for everyone. We view this role as a key stepping stone toward senior leadership within our organization. The successful candidate will not only contribute to our current digital initiatives but will also play a pivotal role in shaping the long-term strategy and direction of our digital transformation journey. This position offers a unique opportunity to grow into a strategic leadership role, influencing how we harness technology to drive innovation, efficiency, and impact across the business. We are proud of being a family-owned company that is an international leader in measurement instrumentation, employing over 15,000 people worldwide while maintaining a close-knit working environment. There are always two sides to working with us – the professional and the personal, which together create a more rewarding career day in and day out. The salary for this position ranges from £45,000 to £55,000, along with bonuses and excellent benefits including training facilities, flexible working arrangements, family social events, an excellent pension scheme, increased annual leave with length of service, a free onsite car park, and a subsidized onsite restaurant.
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