4441 IT & Software Developer jobs in the UK
IT Support Analyst - Remote
£39,000 - 67,000
Eligo Recruitment
Hartfield Road, London + Remote
£39,000 - 67,000
Requirements
Must:
- Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments
- Strong working knowledge of macOS and Windows
- Confident troubleshooting across desktop, server, and networking environments
- Excellent customer-facing and written and verbal communication skills
- Able to work independently and as part of a support team
- ITIL or similar service management experience desirable
- Degree in IT or related discipline preferred but not essential
Responsibilities
- Provide second-line technical support via remote tools, email, and telephony
- Act as an escalation point for First Line Support, managing complex incidents end to end
- Troubleshoot and resolve hardware, software, and network issues
- Perform user on-boarding and off-boarding across multiple platforms
- Maintain accurate ticketing and technical documentation
- Work closely with Support Desk Manager and other team members
- Identify and contribute to process and service improvements
Description
We are seeking an experienced macOS focused Second Line IT Support Technician to join our busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. We offer a salary of up to £40,000 per annum, alongside benefits such as pension, private healthcare, staff discounts, and opportunities for training and professional development. You will assist in mentoring more junior team members and need strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. Our working model is primarily remote, with occasional office presence in Central London.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4441 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, Collect Solutions Ltd, Government Communications Headquarters (GCHQ), NFU Mutual among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 95 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 95 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.