4446 IT & Software Developer jobs in the UK
Technical Support Team Leader
£67,000 - 107,000
Elevation Recruitment Group
Dodds Close, Harrogate
£67,000 - 107,000
Requirements
Must:
- Strong technical background in 2nd Line support
- Experience leading and motivating teams
- Knowledge of broadband technologies (ADSL, FTTC, FTTP, SOGEA)
- Familiarity with LAN, WAN & SD-WAN networking
- Understanding of firewalls and security solutions
- Proficiency in routing protocols (BGP, MPLS)
- Experience with WLAN and cellular networking
- Knowledge of VoIP and SIP telephony platforms
- Familiarity with VPN and multi-factor authentication solutions
- Desirable certifications: CCNA, SIP School SSCA, ITIL Foundation (awareness required)
Responsibilities
- Lead and motivate a team of up to 13 engineers during core hours and 2 engineers out of hours
- Monitor and manage technical faults through to resolution
- Drive a permanent fix culture and continual service improvement
- Handle escalations and ensure adherence to contractual SLAs
- Provide technical leadership across support tiers
- Contribute to best practice documentation and internal training
- Support the development and upskilling of your team
Description
We are Elevation Recruitment Group, seeking a driven and enthusiastic Technical Support Shift Leader to join our busy 2nd Line support environment in Harrogate. This role involves operating on a rolling continental shift pattern, offering a salary of £35,000. We pride ourselves on providing high-quality service delivery and fostering a culture of continuous improvement. This is a hands-on leadership position where you will have the opportunity to lead, develop, and make a significant impact in a supportive team.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Manager salaries in the UK here.
How many IT Manager jobs are in the UK?
Currently, there are 4446 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, HM Land Registry, Wilson James, Companies House, Hamilton Jones Consulting among others, are currently hiring for Manager roles in the UK.
The company with most openings is Experis as they are hiring for 111 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Experis as they are hiring for 111 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.