2847 IT & Software Developer jobs in the UK

Edenhale jobs

2nd Line Support Engineer

£35,000 - 40,000
Edenhale
Woodville Road, Bournemouth
£35,000 - 40,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Must have experience with O365, Active Directory, SCCM - Nice to have experience with Intune, McAfee, Citrix, Zscaler, Tenable, CrowdStrike, Fuze, Zoom, Asset Management System, JIRA, Service Now, Adobe products - Demonstrable knowledge of build systems on SCCM and Intune mobile device management - Engaging and customer focused attitude with proven customer service skills - Exceptional verbal and written communication skills to convey technical information to non-technical stakeholders - Confidence and resilience to multi-task and self-manage in a dynamic environment - Logical thinking and structured troubleshooting approach in complex settings - Experience in working within ITIL process-driven environments - Minimum of 2 years deskside support experience with knowledge of asset lifecycle management

Technologies

Active Directory
CMDB
ITIL
ITSM
Office 365

Responsibilities

- Manage support tickets in the ITSM tool according to defined key performance indicators - Take ownership of support tickets and provide regular updates to users and IT support teams - Maintain technical documentation in the knowledge management database - Drive service improvement through documented processes and procedures - Support the investigation of problems and identify workarounds and solutions - Manage relationships with users, colleagues in IT support teams, and third-party partners - Engage with the Service Delivery Team and third-part service providers - Support major incident management to restore impacted systems as quickly as possible

Description


We are a dynamic company located in Bournemouth, seeking a Desktop Support Engineer to join our End User Computing Team. As part of a network of experienced and innovative individuals, we offer countless opportunities for skill development and career advancement. Our collaborative environment ensures that you receive the support needed to grow. We prioritize effective and efficient service management while fostering a culture of resilience and engagement.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2847 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

The Scouts Association, Mas & Pas Limited, KubeNet, Independent Office for Police Conduct, Companies House, Ctrl Alt, Scottish Prison Service among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 93 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.