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Deskside IT Support Technician
£19,500 - 25,130
Eden Brown Synergy
Basinghall Street 25, Norwich
£19,500 - 25,130
Requirements
Must:
- Proven technical IT skills and knowledge, including Office 365 configuration and troubleshooting, Windows 10, Azure/Intunes, and Active Directory administration.
- Familiarity with ticketing systems such as Assyst or ServiceNow.
- Experience in incident management and a good understanding of ITIL.
- Proven troubleshooting skills and experience working in a high-pressure customer service environment.
- Relevant experience working in a multi-cultural setting and in IT within a financial services context.
- Proficiency with Microsoft Teams.
- Availability to start work with a notice period of no more than 2 weeks.
- Must be able and willing to work 5 days a week on-site and must have reliable daily commute to Norwich City Centre.
Responsibilities
- Provide 2nd line support in a corporate environment to over 1000 colleagues, both on-site and remote.
- Respond to queries and fulfill requests via phone, email, and face-to-face interaction in a timely manner.
- Manage stock and issue hardware with handover procedures.
- Collaborate with the wider team to offer ideas for improving service and user experience.
- Support project work as required.
- Ensure consistent communication with both on-site and field-based staff.
Description
We are looking for an experienced Deskside Support Technician for a full-time, 3-month contract based in Norwich City Centre. The position is set to start as soon as possible, offering compensation of £19.50 PAYE + holiday pay or £25.13 Umbrella per hour, and requires on-site presence with no option for remote work. If you meet all the specified skills, knowledge, and experience requirements, we encourage you to apply. We are proud to be an equal opportunities employer. Thank you for considering this opportunity with us!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1946 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, Leidos among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 72 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 72 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.