2219 IT & Software Developer jobs in the UK
Requirements
Must:
- Strong background in data analysis, performance analysis, or BI reporting.
- Advanced Excel skills and experience translating complex data for non-technical audiences.
- Excellent attention to detail with a commitment to data quality and accuracy.
- Ability to manage a varied workload and meet tight deadlines.
- Experience within complaints, housing, or regulatory environments is advantageous.
- Knowledge of data governance and reporting best practices.
Responsibilities
- Monitor and report on team and individual performance against complaints KPIs.
- Produce insightful reports on complaint volumes, outcomes, response times, compensation, and service quality.
- Conduct thematic and trend analysis to identify recurring issues and emerging patterns.
- Provide comprehensive data packages to support root cause analysis.
- Support regulatory reporting, Ombudsman investigations, and Executive-level performance reporting.
- Maintain data integrity, ensure accurate complaint categorization, and support compliance with the Housing Ombudsman Code.
- Write and interpret SQL reports; collaborate with IT to enhance data sources and systems.
- Identify opportunities to automate reporting and improve data processes.
Description
We are a leading Housing Association seeking a highly skilled Complaints Data Analyst to deliver data-driven insights that improve our complaints service. This analytical role focuses on performance reporting, trend analysis, and supporting root cause investigations to drive smarter, data-led decision-making. As part of our team, you will analyze complaints performance, produce high-quality reports and dashboards, and identify key trends to support service improvement. You will work closely with the Root Cause Lead and senior stakeholders to ensure accurate data, meaningful insights, and high-quality reporting across the complaints function. Join us and play a key role in shaping a data-led, customer-focused complaints service. We are committed to equality in the workplace and are an equal opportunity employer.
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You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 2219 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
magic42 Limited, Sellafield Ltd, Computershare, Ever Nimble, Hyve Managed Hosting, To be confirmed, Medisoft Limited among others, are currently hiring for Business roles in the UK.
The company with most openings is Experis as they are hiring for 100 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Experis as they are hiring for 100 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.