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IT Support Engineer
£25,000 - 28,000
EastquayIT
Orion Way, North Shields
£25,000 - 28,000
Requirements
Must:
- I have 3-5 years of proven experience in an IT Support role.
- I hold formal certifications with Microsoft, Cisco, CompTIA, and (ISC)2, which are preferred.
- Having a degree or HND in an information technology or business technology related subject is an advantage.
- I have experience working with the following technology areas:
- Windows Workstation
- Windows Server
- Active Directory/Group Policy
- Microsoft Office Suite including 365
- Azure/Amazon Web Services
- Intune
- Antivirus/EDR solutions
- Backup solutions
- Telephony solutions
- Mobile Device Management
- Networking including Wifi and Firewalls
- I possess strong time-management skills and can establish reasonable and attainable deadlines for resolution.
- I am capable of prioritizing and managing several milestones and projects efficiently.
- I have good professional interpersonal skills.
- I am capable of hands-on problem-solving, generating ideas, and offering solutions.
- I can work independently, taking responsibility and ownership, while also integrating and operating as part of a team.
- I hold a full driver's license.
Responsibilities
- I provide 1st and 2nd line support via telephone and remote access solutions.
- I manage and resolve service desk tickets.
- I diagnose and resolve technical issues.
- I install and maintain existing hardware/software solutions.
- I play a key role in office moves, including moving computers and phones.
- I handle patch management for all servers, networking, and CCTV equipment.
- I manage and maintain full user accounts.
- I provision, configure, and deploy telephones.
- I provision and manage mobile devices.
Description
At EastquayIT, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organizations, and our industries thrive. We are a combination of world-leading companies transforming training in the energy and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training. We stand as a global training powerhouse operating across 60 countries worldwide, training the workforce of the future. In this role, I will work for one of our clients as part of a Managed Service Provider (MSP). I will serve as the first point of contact, responsible for the day-to-day provision, management, support, and maintenance of all aspects of IT-related infrastructure as part of a small team, including outsourced functions. I will work on a broad and varied range of technologies, allowing me to develop my skill set. I need to be passionate about IT and technology in all its forms, which will present opportunities for growth. The role will involve travel to other sites across England and Scotland, and I am required to have a full UK driver's license. Occasionally, I may need to travel to our international sites. This is an excellent opportunity for someone looking to progress from a level 1 IT support role with extensive experience or for those with level 2 experience who have a passion for IT technology and seek a dynamic environment that offers fantastic opportunities for skill development. Please note, this role requires on-site presence with some flexibility; however, it is not a hybrid role. If I am passionate about technology and enjoy helping others solve their IT challenges, I am encouraged to apply for this exciting opportunity. Job Type: Full-time Pay: £25,000.00 - £28,000.00 per year Benefits include: - Company events - Company pension - Cycle to work scheme - Free parking - Gym membership - On-site parking - Private medical insurance I must reliably commute or plan to relocate before starting work at our North Shields NE29 7SE location. Required experience is 2 years in IT support, and I need to be proficient in English. Work authorization in the United Kingdom is required.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2654 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, HM Land Registry, BAE Systems, Street Group, Mas & Pas Limited, Core-Asset Consulting, ApplianSys among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 85 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 85 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.