3252 IT & Software Developer jobs in the UK
IT Service Desk Analyst (French Speaking)
£29,500 - 29,500
EG On The Move Ltd
Haslingden Road, Blackburn
£29,500 - 29,500
Requirements
Must:
- Fluent in French and English, with excellent communication and customer service skills.
- Proven experience in an IT Service Desk/IT Support role, using ITSM/ticketing systems and working with ITIL-based processes.
- Strong troubleshooting skills across Windows OS, Microsoft 365, basic networking (DNS, DHCP, TCP/IP), and user account administration (Active Directory).
- Ability to prioritise workload and work effectively in a fast-paced environment.
- ITIL Foundation certification and experience supporting multi-site or international environments.
- Experience with remote support and endpoint management tools (e.g. TeamViewer, Intune, SCCM), ideally within retail or hospitality environments.
Responsibilities
- Provide first-line technical support via phone, email, remote tools, and ticketing systems in both French and English.
- Log, categorise, prioritise, and manage incidents and service requests within the ITSM tool, ensuring SLA adherence and proactive follow-up.
- Diagnose and resolve hardware, software, operating system, and basic network issues; escalate complex or high-impact incidents as required.
- Manage user account administration (password resets, access requests, onboarding/offboarding) and support device setup, configuration, and deployment.
- Maintain accurate documentation, update Knowledge Base articles, and identify opportunities for service improvement.
- Support major incidents, system upgrades, rollouts, IT initiatives, and IT asset tracking as required.
- International travel (outside the UK) may be required on an ad hoc basis.
Description
At EG On The Move, we are looking for a French-Speaking IT Service Desk Analyst to join our dynamic IT team. This full-time role is based in Blackburn, offering a salary of up to £29,500 along with a bonus incentive. We provide a range of benefits including food discounts, free on-site parking, a café with freshly prepared meals, and support for mental and financial wellbeing, among others. We are committed to fostering a workplace where expertise and growth come together, allowing you to make a real impact in our team.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 3252 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
Luware UK Ltd., SwapTix, Arctic Shores, Bluefruit Software Limited, The Corporate Housing Partnership Limited, Leger Shearings Group, Sage among others, are currently hiring for Business roles in the UK.
The company with most openings is Experis as they are hiring for 106 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Experis as they are hiring for 106 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.