3283 IT & Software Developer jobs in the UK
Deskside Support Engineer
£30,000 - 32,500
ECS Resource Group Ltd
Cutcombe Road 10, London + Remote
£30,000 - 32,500
Requirements
Must:
- Experience in deskside/1st & 2nd Line support
- Strong communication and customer-facing skills
- Strong knowledge of Windows 10 and Microsoft Office
- Experience with Active Directory (password resets, account management)
- Understanding of antivirus, Defender, and basic security tools
- Familiarity with encryption technologies (training provided)
- Hardware support: laptops, desktops, peripherals, printers
- Basic networking: patching, connectivity checks, troubleshooting
- Experience using an ITSM platform (ServiceNow or similar)
- Ability to diagnose and resolve desktop, software, and user issues
Responsibilities
- Provide deskside support for Windows 10, Microsoft Office, antivirus, Defender, and encryption tools
- Resolve incidents and service requests requiring on-site intervention
- Maintain accurate updates in the ITSM system and communicate clearly with users
- Escalate P1/P2 issues when required
- Support product/application evaluations and follow all documented IT processes
Description
We are excited to offer a great opportunity for a Deskside Support Engineer to join our on-site IT team in Central London. This role involves handling technical issues that cannot be resolved remotely, allowing you to take full ownership of incidents and service requests while delivering exceptional face-to-face support. We prioritize professional communication, effective issue resolution, and a user-focused service. We look forward to having you as part of our team!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3283 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
City of Lincoln Council, Mas & Pas Limited, The Scouts Association, Silver Bullet Trading Ltd, Zonal Retail Data Systems Limited, Aderans UK Limited, The National Archives among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 102 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 102 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.