3549 IT & Software Developer jobs in the UK
2nd Line Technical Support
£33,000 - 73,000
Dynamite Recruitment Solutions Ltd
Western Road 1000, Eastleigh
£33,000 - 73,000
Requirements
Must:
- 18 months - 2+ years experience in technical helpdesk/support
- Strong customer service and communication skills
- Experience with Windows operating systems and basic networking
- Analytical and problem-solving abilities
- Ability to work effectively in a high-paced team environment
- (Desirable) Experience with SQL / database management
- (Desirable) Knowledge of payment systems or retail operations
- (Desirable) Additional language skills (Spanish or French)
Responsibilities
- Respond to customer queries via calls, emails, and web portal
- Investigate and resolve technical issues, escalating when necessary
- Log and manage cases from start to finish, maintaining clear documentation
- Contribute to knowledge base updates and team knowledge sharing
- Collaborate with internal and global support teams
- Participate in continuous improvement initiatives
Description
We are a global leader in technology solutions, seeking a Customer Support Analyst / 2nd Line Technical Support to join our team on a temporary basis in Eastleigh/Southampton (Hybrid). This ongoing position offers a salary of £27,000 pro rata. We provide a fast-paced, customer-focused environment where you will deliver second-line support for our clients POS software. Our team values strong technical support skills and a commitment to providing a world-class customer experience.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3549 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Collect Solutions Ltd, Arctic Shores, Government Communications Headquarters (GCHQ), Information Tech Consultants, TBG Solutions Ltd, The American School in London among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 102 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 102 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.