CRM/CPQ Administrator

- Define and own the end-to-end technical architecture for Revenue Cloud implementation - Design scalable data models, integration patterns, and system interfaces - Establish architectural standards, design patterns, and best practices - Review and approve all major technical decisions and design proposals - Ensure solution aligns with Salesforce best practices and enterprise architecture standards - Provide technical guidance and mentorship to the development team - Lead technical design sessions and architecture reviews - Resolve complex technical challenges and make trade-off decisions - Champion code quality, performance, and security standards - Drive adoption of modern development practices and tooling - Design integration architecture between Revenue Cloud and enterprise systems (Netsuite, MDM, Workflow ingestion) - Define API contracts, data flows, and error handling strategies - Ensure integration patterns support scalability and reliability requirements - Collaborate with IT and Integration teams on cross-system design decisions - Establish technical governance framework for the platform - Define and enforce coding standards, naming conventions, and documentation requirements - Create and maintain architectural decision records - Ensure compliance with security, data protection, and regulatory requirements - Provide architectural oversight of delivery partner work during R1 - Review partner designs and implementations for architectural compliance - Ensure knowledge transfer and documentation of architectural decisions - Guide transition of technical ownership to internal team - Define technical roadmap aligned with business requirements - Evaluate new Salesforce capabilities and recommend adoption strategies - Plan for platform scalability as additional countries/entities are onboarded - Identify technical debt and plan remediation activities