2262 IT & Software Developer jobs in the UK
2nd Line IT Support Engineer
£30,000 - 30,000
Distinct IT Limited
Telford Street 32, Newport + Remote (UK)
£30,000 - 30,000
Requirements
Must:
- Strong problem-solving instincts with the ability to troubleshoot and resolve advanced issues independently, leveraging internal resources when needed
- Comfortable researching unknown problems, exploring documentation, and developing reliable solutions
- Confident working directly with business clients, providing clear updates and maintaining professional rapport
- Self-motivated and organised with a proactive approach to workload management
- Full administration of Office 365 tenants, including Exchange, SharePoint, and user provisioning
- Working knowledge of Windows Server (Active Directory, DNS, DHCP, file sharing, domain management)
- Hands-on remote desktop support for printers, email, and connectivity issues
- Familiarity with VPNs, RDP setups, and remote access principles
- Experience with networking fundamentals: IP addressing, DNS, router configuration, firewall rules, wireless settings, and basic cabling
- A good understanding and ability to configure workflows and data shares such as scan-to-email, SMB shares and SharePoint synchronisation
- Hardware servicing experience (e.g. RAM, storage drives, power supplies)
Responsibilities
- Provide high-quality, client-focused support both remotely and on-site
- Solve challenging issues and independently research solutions
- Collaborate with the team to leverage additional resources when needed
- Maintain professional rapport with business clients and provide clear updates
- Manage workload proactively and effectively
- Administer Office 365 tenants and ensure functionality
- Support Windows Server administration and related tasks
- Provide hands-on support for remote desktop issues
- Configure and manage network infrastructure effectively
- Conduct hardware servicing as necessary
Description
Distinct IT is a trusted IT support company serving small businesses across diverse industries in South Wales. We pride ourselves on delivering resilient infrastructure and rapid, effective solutions. Were looking for a 2nd Line IT Support Helpdesk Engineer to join our supportive team environment built around knowledge-sharing, trust, and accountability. We offer a company van for client site visits and opportunities for personal and professional growth, along with a competitive salary of £30,000 per year. Our working hours are Monday - Friday, 8:30 AM - 5:00 PM.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2262 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, MandM, razorblue Careers, Roke Manor Research Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 72 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 72 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.