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Technical Support Analyst
£32,000 - 35,000
Rumbridge Street 38, Taunton
£32,000 - 35,000
Requirements
Must:
- A minimum of 3 years' experience in a similar IT support role.
- Experience using service desk tools and remote support software.
- Administration experience in a small to medium-sized corporate IT environment, including operational and break/fix activities.
- Familiarity with ITIL processes and SLAs.
- Knowledge of SharePoint, firewalls, switches, routing, and security protocols (SPF, DKIM, DMARC).
- A good understanding and experience with Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager, and related O365 Admin Centre.
Desirable:
- Microsoft certifications (e.g., M365 admin, Azure).
- Experience in an MSP or multi-client environment.
- Windows Server administration.
- Experience managing devices via Microsoft Intune and using PowerShell.
Responsibilities
In this dynamic, customer-facing role, I will have you as part of our collaborative Service Desk team, where you will deliver both remote and on-site IT support to our clients. You will assist with project implementations and serve as an escalation point for complex technical issues. Your role will be varied and hands-on, requiring a balance of technical expertise and excellent communication skills.
Description
We offer a salary of up to £35K with benefits including 25 days holiday, a bonus scheme, employee discount platform, pension, free parking, and volunteering days. Our establishment is a UK-based managed service provider, and we pride ourselves on being a fast-paced technical team that supports a wide range of clients while providing ample opportunities for career growth and skills development. At Deerfoot Recruitment Solutions Ltd, we are a leading independent tech recruitment consultancy in the UK. For every CV submitted to clients, we donate £1 to The Born Free Foundation, and we are a Climate Action Workforce in partnership with Ecologi. If this particular role isn't a fit for you, feel free to explore our referral reward program, which includes payouts at interview and placement milestones. Please visit our website for more details. We are acting as an Employment Agency in relation to this vacancy.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1926 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, Leidos among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 72 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 72 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.