2854 IT & Software Developer jobs in the UK
Requirements
Must:
- Hands-on experience with Cisco networking technologies; CCNA minimum, CCNP preferred.
- Proven experience in a technical support or service desk environment, ideally in a senior or team lead capacity.
- Strong leadership skills, able to coach, mentor, and motivate technical staff.
- Excellent problem-solving, analytical, and troubleshooting abilities.
- Solid understanding of enterprise networking, infrastructure, and common IT technologies.
- Experience with ITSM or ticketing platforms (incident, request, change management).
- Strong communication skills, both written and customer-facing.
- Proactive, customer-focused mindset with strong ownership and accountability.
- Valid driving licence for client visits.
- Familiarity with monitoring and alerting tools to support proactive incident management (desirable).
- Experience with event-driven and microservices architectures or cloud networking (desirable).
- Exposure to ITIL framework and best practice processes (desirable).
Responsibilities
- Lead and support the Service Desk team in day-to-day network and technical operations.
- Act as first point of escalation for complex technical issues, including Major Incidents and Priority 1 tickets.
- Oversee ticket resolution, monitoring alerts, and ensuring proactive service management.
- Schedule and coordinate onsite visits where technical expertise is required.
- Produce service reports and participate in client service review meetings.
- Develop and refine team processes and best practices to improve efficiency and service quality.
Description
We are a leading technology consultancy known for our deep technical expertise and outstanding customer service. Based in Worcester, we specialize in LAN, Wi-Fi, Collaboration, and WAN technologies, supporting our customers with innovative and secure IT solutions. Our team is dedicated to providing excellent service, and we offer competitive benefits including a salary of £65,000 to £75,000 plus bonus, as well as opportunities for professional growth in a collaborative environment.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2854 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Mas & Pas Limited, KubeNet, Independent Office for Police Conduct, Companies House, Ctrl Alt, Scottish Prison Service among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 92 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 92 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.