2621 IT & Software Developer jobs in the UK

Data Careers jobs

IT Service Desk Technician

£46,800 - 49,400
Data Careers
Almond Street 22, Normanton
£46,800 - 49,400
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- NPPV3 police cleared or recently lapsed - Proven experience in a Service Desk or 1st/2nd Line IT Support role - Strong knowledge of Windows 10/11 - Proficiency in Microsoft 365 (Outlook, Office, SharePoint) - Experience with Active Directory and Exchange Management Console - Knowledge of Intune device management - Good understanding of ITIL-based processes (incident, change, problem, configuration) - Familiarity with ITSM tools such as IFS Assyst (or similar) - Excellent communication skills - Strong customer service approach - Ability to adapt quickly, think on your feet, and work effectively in a dynamic support environment

Technologies

Active Directory
ITIL
ITSM
Microsoft 365
Office 365

Responsibilities

- Provide front-line IT support to staff via phone, self-service portal, and occasional in-person walk-ups - Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues - Support users with Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools - Log and manage support tickets in the organisations ITSM tool (IFS Assyst) - Escalate issues in line with agreed processes and service levels - Visit user desks or remote offices when required to provide on-site support and equipment setup - Maintain accurate asset and configuration records - Contribute to knowledge base articles and standard operating procedures

Description


We are a leading public sector organisation seeking an experienced IT Service Desk Technician to join our busy internal support team on a 6-month contract basis. This hybrid role offers a dynamic work environment where you will provide first and second-line technical support to users across a wide range of systems and services. You will be compensated at a rate of £180-200 per day (Inside IR35) and will have the opportunity to work with a dedicated team focused on delivering high standards of customer service.
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You can find IT Specialist salaries in the UK here.

How many IT Specialist jobs are in the UK?

Currently, there are 2621 IT openings.

Is the UK a good place for IT Specialists?

The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Specialist jobs in the UK?

UKTL, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, Silmid Limited, razorblue Careers among others, are currently hiring for IT roles in the UK.

The company with most openings is Hays Technology as they are hiring for 70 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.