ServiceNow Senior Technical Consultant

- Several years experience in ServiceNow design and development, preferably in a consulting environment - Scripting skills such as JavaScript, HTML, XHTML, XML, CSS, AJAX, AngularJS highly advantageous - Understanding of Service Management concepts, delivery assurance principles, and procedures - High level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms - ServiceNow Certified Administrator certification (ideally) - ServiceNow Certified Implementation Specialist certification (ideally) - ServiceNow Application Developer certification (ideally) - ITIL Foundation certification (ideally) - Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM would be an advantage - Strong written and oral communication skills - Ability to present solutions to customers, including senior management - Highly focused on providing strong customer service - Ability to work as part of a team or individually, while meeting project timelines - Proactive, creative, and able to research solutions and make recommendations - Willingness to learn and take on new challenges - Ability to work from home and travel to client locations for meetings and workshops or work on client sites when required